Track Your Order

Want to know the status of your LUMÉA™ order?

How to track my order

As soon as your order ships, a confirmation email containing your tracking number is automatically sent to you.

You can use this number directly on the carrier's website to track your parcel in real time.

Didn't receive your tracking number?

Check your spam folder, or contact us directly via our Contact page with your order number, and we will let you know.

Delivery times

Allow 5 to 7 business days with standard shipping, or 2 to 3 business days with express, from the date of shipment.