Refund and Return Policy

We want you to be fully satisfied with your purchase. Please read our refund and return policy carefully.

1. Return eligibility

Items must be returned within 30 days of delivery, in their original condition with tags attached.

2. Return procedure

To start a return, please contact our customer service team. We will provide a return authorization number and instructions.

3. Refund processing

Once we have received your returned item, we will inspect it and process your refund within 5 to 7 business days.

4. Refund methods

Refunds will be made to the original payment method used for the purchase.

5. Exchanges

We offer exchanges for items in different sizes or colors, subject to availability.

6. Non-returnable items

Certain items such as personalized products, intimate items and perishable goods cannot be returned.